FAQ

How long are your caramels good for?
Around 2 months at room temperature but if you don’t plan on eating your caramels right away we recommend you refrigerate or freeze them in an airtight container for up to 6 months.

Are your caramels gluten free?
Yes, all of them except for the Graham Cracker caramels.

Does you caramels contain dairy?
Yes, we use butter and organic cream in our caramels.

Can I order more than 20 boxes?
Yes, please contact us directly at caramel@sweetbrownhawaii.com

How long until I receive my order?
For orders within the United States will ship within 48 hours.  After that, it usually takes 3 to 5 days however since the pandemic sometimes shipping takes a little longer.

What is your return policy?
If you’re not satisfied with our caramels please contact us at caramel@sweetbrownhawaii.com and we will work to make things right.

I need to get a hold of you NOW!
You can send us a DM to our Instagram @sweetbrownhawaii, or call us at 808-478-3544.